3.1 Introduction
tanX Innovations respects the privacy and confidentiality of organizational and user data. This Privacy Policy explains how information is collected, stored, and used within the SIA Platform.
3.2 Information Collected
The platform may collect:
- Organization profile information
- Contact details
- Project and program data
- Indicators and reports
- User login information
- Usage and analytics data
3.3 Use of Information
The collected information is used for:
- Platform configuration and service delivery
- Dashboard and analytics generation
- Technical support and troubleshooting
- Improving platform functionality
- Communication regarding services and updates
3.4 Data Security
tanX Innovations follows reasonable administrative, technical, and operational safeguards to protect organizational data from unauthorized access, misuse, loss, disclosure, or alteration.
The platform adopts standard digital security practices including:
- Password protected user authentication
- Role-based access controls
- Controlled server access
- Secure cloud hosting practices
- Periodic backup and monitoring systems
While reasonable efforts are made to ensure security, users are also responsible for maintaining confidentiality of account credentials and preventing unauthorized access.
The organization acknowledges that internet-based services may involve certain inherent cybersecurity risks beyond reasonable control.
Access to organizational data is restricted to authorized users only.
3.6 Data Retention
Organizational data may be retained for operational, legal, audit, backup, and compliance purposes for a reasonable period, unless deletion is requested by the client and permitted under applicable laws.
3.7 Compliance with Indian Data Protection Norms
The SIA Platform aims to align with applicable Indian digital privacy and data governance requirements, including principles related to:
- Purpose limitation
- Consent-based information usage
- Data minimization
- Reasonable security safeguards
- User confidentiality
Organizations are advised not to upload unlawful, misleading, or unauthorized personal data on the platform.
3.9 Data Ownership
Organizations retain ownership of all organizational and project data uploaded to the platform.
Contact Information
For support, billing, cancellation, or policy-related queries:
tanX Innovations LLP — SIA MIS Platform
102, Silver Bells, Trilang Colony, Near Bank of Baroda, Aura Mall Road, Bhopal, MP - 462039
Email: info@tanxinnovations.com
Or use our Contact page